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Homecare provider celebrates ‘outstanding’ result from watchdog audit

Advertisement Features by James Smith 1 hour ago  
Registered Manager Melanie Rowland and Managing Director John Houghton celebrating the Outstanding internal audit result
Registered Manager Melanie Rowland and Managing Director John Houghton celebrating the Outstanding internal audit result
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Homecare provider Right at Home Ashby, Burton & Uttoxeter is celebrating after achieving an Outstanding result in its recent internal CQC audit, recognising the organisation's ongoing commitment to delivering high-quality care and support across the local community.

The audit highlighted the hard work, dedication, and attention to detail demonstrated by the entire team, from office staff and management to the Care Assistants supporting clients in their homes every day.

The company says the achievement reflects a collective effort across all areas of the business, including the recruitment and training team who ensure high standards from the very beginning, Care Assistants who deliver compassionate support and complete detailed care records, Seniors who regularly audit and maintain quality standards, Deputy Managers Ruth and Karen, and Registered Manager Melanie Rowland.

Right at Home believes that quality care is built on the small details, from meaningful conversations and reliable support to professionalism and kindness during every care visit.

Registered Manager Melanie Rowland said: "We're absolutely delighted with the result and incredibly proud of our team. Achievements like this don't happen by chance; they happen because of the passion, dedication, and commitment our staff bring every day.

"Every role matters, whether you're recruiting new team members, providing care in someone's home, auditing records, or supporting the wider team. Every conversation, visit, note written, and act of kindness contributes to the experience our clients receive.

"Our clients deserve the very best, and I'm incredibly grateful to work alongside a team who consistently go above and beyond."

Managing Director John Houghton and Registered Manager Melanie Rowland marked the achievement together, recognising the efforts of everyone involved.

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Right at Home Ashby, Burton & Uttoxeter says the Outstanding result will continue to motivate the team as they strive to provide exceptional care and support for local clients and their families.

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