Waste Operations Relief HGV Driver (with occasional loading duties)

Customer Service Officer

Working for CET is many things - exciting, challenging and rewarding. You'll work with a diverse mix of people in a buzzing atmosphere and be part of a welcoming, inclusive community.If you want to work in a lively, fun environment and you've got the skills we're after, you know what to do, apply now!Applications are invited from the UK Mainland only-Location: Remote / Home Working / Field Based (will be required to travel to Head Office in Walsall for any ad hoc training or team meetings)Working Hours: 40 hours per week, Monday to FridaySalary - c.£45K and car allowance, with eligibility to participate in a discretionary annual bonus scheme together with an excellent benefits package.Holiday Entitlement: 25 days plus Public/Bank holidaysReporting to Head of NetworkMain Purpose of RoleDeveloping a high-performing, multi-trade, regional Contractor Network which supports CET's position as the company of choice for the UK's Blue-Chip Home Emergency Insurers. This is a key remote / field-based role within our business covering our North Region (North England, Northern Ireland & Scotland), one of three Regions within the CET Network which spans the entire UK and NI. You do not necessarily need to be based in any of these regions.You will be fully empowered and accountable for delivering service and operational KPI's within your territory by building on and improving the already high performing network in this region. A positive approach to relationship and performance management is key for the successful candidate.You will also be expected to support the wider business in delivering business improvement / change which allow us to better support our network, deliver higher levels of engagement and ultimately improved resultsMain ResponsibilitiesPosition CET as the company of choice for the best Home Emergency Contractors across UK & NI.Relationship management of Contractor Network, making it easy to do business with CET.Full accountability for regional KPI / SLA delivery and contractor performance management.Building strong and constructive relationships with all existing Contractors on the CET network.Managing and supporting escalated claim queries generated via both external and internal teamsEnsuring we have sufficient Network coverage to meet demands across all trades, at all times.Ensuring the Regional Network operates with the highest safety standards in the industry.Developing the Regional Network to provide the best-in-class service to customers.Accountability for effectively managing regional contractor costs and cost per claim.Develop strong collaborative working relationship with internal teams.Ability to present clearly and professionally at all levels within the business.Supporting hyper care period for new Contractor's joining the Network.Provide weekly and monthly updates on performance against plan / strategy.Qualifications and Educational RequirementsDesirable, but not essential - Technical / Qualified trade background (Heating, Plumbing, Electrical).Intermediate / Advanced Microsoft Office.Essential and Desirable skillsSeveral years' experience managing contractor networks or similar operational based teams.Track record of driving positive changeSignificant experience using KPI's to drive business performanceA strong preference for using data to support business decisionsWell organised, able to prioritiseDriven, determined and tenacious with good attention to detailStrength to drive cultural changeStrong influencing skillsAbility to build strong professional network of support.We all have different skills here at CET and that's what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the futureCET is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments or flexible working options required during the application and assessment process, and upon joining us

Branch Manager/ Industrial Divisional Manager or Managing Consultant temps

DescriptionDo you want to make a difference to a child's life? Become a highly valued Deputy Manager and join us for a truly rewarding career!Pay rate: £34,000 - £36,000 per annum - sleep-in's are paid in addition to salary at £60 per sleep-in.Hours: 2 days on, 4 days off (including sleep ins). We are a 365 day a year service due to the nature of our work. Rotas given in advance.Essential requirements:Level 3/4 in Residential Childcare qualification and experience of working in Children's Residential Care.Full UK driving licence.The right to work in the UK.Due to industry regulations, applicants must be over 21.We are looking for nurturing and supportive people, who can give our children high levels of care and allow them to achieve amazing outcomes.Esland are driven to changing children's' lives for the better by providing best-in-class specialist services.Benefits:We offer routes for progression and the opportunity undergo further qualifications once employedWe offer BILD accredited, paid induction trainingYou will have access to a company app that provides high street discounts, online medical support, financial advice and counsellingAn additional day off for your birthdayAccess to a holiday home in the Peak District where you can stay for free, on the company!The Role:Our homes offer crisis intervention and trauma informed therapeutic care. Our young people receive the highest quality residential care, as well as taking part in recreational activities tailored to the child's interests e.g. cinema, swimming and sports, etc.Successful employment is subject to satisfactory Full Enhanced Disclosure, right to work and reference checks in line with government regulations and Safer Recruitment Practices (the company will cover the costs).All young people are equally entitled to have their needs met in a fair and balanced way. Esland employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, or any other perceived difference.About EslandWith over 35 years of residential childcare experience, the Esland group now has more than 65 residential children's and assessment homes, and five schools, that are spread across the Kent, Hertfordshire, Yorkshire, Derbyshire, Lincolnshire, Shropshire, Staffordshire, Wiltshire, Bedfordshire, Nottinghamshire, West Midlands and Northamptonshire regions of England.This also includes our Esland online school accessible to children throughout the UK which helps to deliver education to children missing education by utilising our specialised Turning the Curve education programme.With over 800 team members and over 200 young people supported we strive to help our children achieve their very best outcomes, through our bespoke residential care, education, therapeutic and activity-led wraparound services.

Manufacturing & Production Operative