Mark Sinclair, a Customer Host at M&S's Ashby de la Zouch store, is celebrating his 25^th year working for the high-street retailer.

Starting his career in 1999 at the M&S Princess Park Store in Sutton Coldfield as a Christmas temp, Mark did not predict the role would be the start of a lifelong career with the retailer.

Over 25 years, he has worked in various areas in-store including Foods, Store Operations and In-store Bakery.

Since 2018, Mark has been a fixture of the Ashby-de-la-Zouch store on Smithy Road as a Customer Host.

He recently joined other colleagues from across M&S celebrating similar career milestones for a celebration in London, where CEO Stuart Machin thanked them for their service.

Mark said: "Many of our customers have been in just to congratulate me, which has been overwhelming, but fantastic.

"I love working at the store and being a Customer Host is my favourite role yet, speaking to customers throughout the day and problem-solving. It's the perfect fit for me.

"During Covid, I was a door host at Ashby, ensuring trolleys and baskets were kept clean and managing the queueing system.

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"Many customers still tell me how much our chats and laughs helped them through that time, which I find very humbling.

"Receiving my 25-year certificate from Stuart Machin recently, along with my gift card and 25-year badge, was amazing and a real standout of my career."

Georgia Simpkins-Dowey, Store Manager at M&S Ashby, added: "We are incredibly lucky to have Mark as part of the team! He has a brilliant rapport with customers and always gets a glowing feedback for his excellent service.

"He is such an important member of our team, always going the extra mile for customers and colleagues alike – a huge congratulations from all the team on 25 years with the M&S family!"

To find out more about working for M&S, and the roles and training available, visit www.jobs.marksandspencer.com

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Notes to Editors

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For further information or interview opportunities, please contact: m&[email protected]