'Attend appointments as planned' says Leicestershire NHS amid global Microsoft outage
By James Smith 13th Nov 2026
Patients are being told to "attend appointments as planned" amid the global Microsoft outage.
The worldwide issue is impacting Teams, Outlook and AI software Copilot.
Multiple agencies and services in Leicestershire have been hit by the global Microsoft outage today (November 13).
University Hospitals of Leicester NHS Trust has told patients to attend appointments as normal.
"We are currently assessing the impact of the global Microsoft outage on our hospital systems," a statement said.
"Our services continue to run as normal, so please attend any appointments as planned unless we contact you directly.
"Our teams are working to reduce any disruption, and patient care remains our top priority.
"If you need to speak to someone about your care today, please telephone the department using the number on your appointment letter.
"Due to the Microsoft issue, our telephone lines may be busier than usual.
"Thank you for your patience and understanding."
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