Act as keyholder and take responsibility for opening and closing the restaurant.Lead service during shifts when the GM/Assistant Manager is not present.Deliver Hospitality Magic by setting the tone for service on the floor.Support smooth handover between shifts and maintain communication with managers.Assist with cashing up, compliance paperwork, and stock checks.Step into a leadership role during busy periods, motivating and guiding the team.Respond to guest feedback with professionalism and positivity.Champion HEART values and act as a role model to newer team members.

Act as keyholder and take responsibility for opening and closing the restaurant.Lead service during shifts when the GM/Assistant Manager is not present.Deliver Hospitality Magic by setting the tone for service on the floor.Support smooth handover between shifts and maintain communication with managers.Assist with cashing up, compliance paperwork, and stock checks.Step into a leadership role during busy periods, motivating and guiding the team.Respond to guest feedback with professionalism and positivity.Champion HEART values and act as a role model to newer team members.