Housing Apprentice - 18-month fixed term training contract

During your apprenticeship you will learn and undertake various activities at work that you will be able to use as evidence to help you with the Business Administration Course you will be undertaking in conjunction with Loughborough College.

Working within our Housing Management Team, you will be responsible for undertaking a range of administrative tasks to support this busy council tenant focussed team.

The successful candidate must be passionate to learn and be able to always provide great customer service with a smile on your face. You will be required to communicate with customers daily, dealing with a varying range of customers over the telephone, providing clear advice and guidance sometimes of a complex nature.

An attention to detail is also needed to ensure customer information is kept accurately up to date.

• 36.25 hrs per week (this includes training time) with an annual starting salary of £20,743

• Agile working scheme with a combination of home and office working

• 34 days holiday (including bank holidays)

• Attractive Local Government Pension Scheme with at least 25% employer's contribution

• Employee benefits programme' including payback on medical, dental and optical expenses

• Continued training and development opportunities

Interested...? Take a look at the job pack online or please feel free to get in touch with Sarah Richards (Senior Housing Assistant) at [email protected] or 01530 454823, who will be happy to discuss this important and exciting role. If you would like to download the full job pack, please click on the link under attachments.

To apply for this opportunity please use the National Apprenticeship website: https://www.findapprenticeship.service.gov.uk/apprenticeship/VAC1000312573

Please note that all applications should be made through the National Apprenticeship website. North West Leicestershire District Council will not be dealing with applications at this stage and any direct approaches to the Council will result in your application NOT being considered for selection. Initial assessments will be undertaken at the college.

Disabled applicants who meet the essential criteria for the job will be guaranteed an interview. We welcome applications from all sections of the community. Closing Date: Sunday 13 April 2025