Systems and Insight Officer

North West Leicestershire District Council is a busy council, working across our communities to help people and businesses thrive.

We're looking for a Systems and Insight Officer to join our Housing Strategy and Systems Team.

About the role: This role will involve supporting the Housing Service in using its different ICT systems to the fullest and ensuring high quality information can be obtained from them using advanced reporting software.

Our ideal candidate: We are looking for someone experienced in providing first line support to end users of ICT systems, with strong analytical skills to identify and resolve issues, improve processes, and train end users.

You will be a logical problem solver with a keen interest in IT systems and service development and will have experience in providing performance information to management using advanced reporting tools. You must be able to work as part of a busy team and work effectively under pressure to meet strict deadlines.

• 36.25 hrs per week with an annual salary of £31,586 - £35,235

• Agile working scheme with a combination of home and office working

• 34 days holiday (including bank holidays) increasing to 38 days after 5 years (full time equivalent)

• Attractive Local Government Pension Scheme with at least 25% employer's contribution

• Employee benefits programme' including payback on medical, dental and optical expenses

• Continued training and development opportunities Interested...? Take a look at the job pack online or please feel free to get in touch with Charlie Thorpe (Principal Performance & Improvement Officer) at [email protected] or 01530 454796, who will be happy to discuss this important and exciting role.

You can apply for any of our posts online at https://www.nwleics.gov.uk/pages/jobs_and_careers

Applications must be made using the on-line application process. Disabled applicants who meet the essential criteria for the job will be guaranteed an interview. We welcome applications from all sections of the community. Closing Date: Tuesday 25 February 2025