ICT Infrastructure Support Analyst

North West Leicestershire District Council is a busy council, working across our communities to help people and businesses thrive. Our ICT service is changing, and an extensive programme of modernisation is currently underway. We're investing in new technology to drive operational efficiency and further improve the customer service.

About the role You will be joining a dynamic team, managing the council's ICT infrastructure and delivering IT infrastructure projects with the latest technologies.

As a 3rd point of contact for resolving infrastructure and networking issues, you'll work with the ICT Team Manager to deliver and manage infrastructure projects as part of the ICT strategy.

This hands-on role will require occasional work outside normal office hours. Our ideal candidate You will have experience supporting the full Microsoft Office Stack, SQL databases, Office 365, and Windows Servers, along with imaging and storage solutions. Knowledge of security and networking best practices would also be useful. Proficiency in administering MS Teams, MS Entra ID, and Microsoft Copilot would be beneficial.

• 36.25 hrs per week with an annual salary of £31,586 - £35,235

• Agile working scheme with a combination of home and office working

• 34 days holiday (including bank holidays) increasing to 38 days after 5 years (full time equivalent)

• Attractive Local Government Pension Scheme with at least 25% employer's contribution

• Employee benefits programme' including payback on medical, dental and optical expenses

• Continued training and development opportunities Interested...? Take a look at the job pack online or please feel free to get in touch with Sam Outama (ICT Team Manager) at [email protected] or 01530 454 716, who will be happy to discuss this important and exciting role. You can apply for any of our posts online at https://www.nwleics.gov.uk/pages/jobs_and_careers

Applications must be made using the on-line application process. Disabled applicants who meet the essential criteria for the job will be guaranteed an interview. We welcome applications from all sections of the community. Closing Date: Sunday 2 February 2025